William "Bill" Hiltz BSc MBA CET


I will confess to having an innate and deep curiosity of the world around me.

This "affliction" has caused me to become described as an odd mix of engineer, biologist, technologist, data analyst, computer expert, businessman, consultant, philosopher and amateur scientist.

Learn more about me by clicking on the tabs below.

CV of  William Hiltz


Dalhousie University
MBA '01
BSc Biology (Advanced Major) '99
BSc Biology '98

Marine Institute
Diploma - Industrial Instrumentation 
Certification '83

Summary


Acknowledged expert in data auditing, embezzlement detection, investigation and remediation. Published author and speaker on the subject of embezzlement in healthcare.

Extensive experience as an adviser and consultant on issues related to embezzlement, healthcare fraud, audits, technology, practice transitions, mergers/acquisitions and operational matters.

Experience


Founder / CEO at Hiltz and Associates

August 2017 - Present

Prosperident Inc. Chief Operating Officer / Chief Fraud Examiner / Chief Privacy Officer


October 2012 - June 2017 (4 years 9 months)

As Chief Operating Officer of Prosperident, I had full responsibility for the day-to-day activities of Prosperident's operationally intensive business and network infrastructure. My role was to to provide direction to Prosperident's Operations Management team regarding ways to streamline processes and increase Prosperident's standard of service delivery in accordance with the company's strategy.

As Chief Fraud Examiner I was responsible to conduct fraud and embezzlement investigations and provide oversight on all fraud examinations conducted by Prosperident's investigators.

As Chief Privacy Officer I oversaw all ongoing activities related to the development, implementation, maintenance of, and adherence to policies and procedures covering the privacy of, and access to, PHI in compliance with federal and state laws and Prosperident's information privacy practices.

Prosperident - Vice President / Chief Fraud Examiner


September 2008 - October 2012 (4 years 2 months)

  • Planned and executed fraud and embezzlement investigations; provided support to Prosperident's fraud examiners and intermediate analysts.

  • Extensive use of data analysis tools and advanced data mining techniques.

  • Expert at connecting the dots and quarterbacking the activities of other professionals, such as attorneys, prosecutors and law enforcement.


Prosperident - Co-Founder


January 2006 - August 2008 (2 years 8 months)
- Dental practice start-ups, buy-ins and buy-outs
- Dental practice profitability and business advisory services
- assisting dental practices in ownership transitional processes
- dental office fraud and embezzlement investigations
- dental office fraud detection and prevention services.
- consults on structuring associateships and partnerships.
- served as an advisory board member for the Order of Privacy Officers
- frequent lecturer in the areas of dental fraud, records security and confidentiality.

Harris Beattie MacLennan & Co. - Associate


November 2004 - December 2005 (1 year 2 months)

Harris Beattie MacLennan & Co. Limited, was a Halifax-based management consulting firm with clients
from across Canada and the US specializing in providing assistance in tax planning, practice transition and
healthcare economics.

During my associateship, I was responsible for developing the "dental" side of HBMCO by providing
management consulting services to dental professionals.

Nova Scotia Community College - Adjunct Faculty 


1995 - 2004 (10 years)
- Delivered eight (36 hour) courses each year
- Researched, developed, marketed and delivered courses in Programmable Logic Controllers targeted at
trades, technologist and engineering audiences.
- Introductory to advanced level courses using Allen Bradley Series 5, SLC 500, Gould, GE Fanuc and
LogixPro.

Nova Scotia Community College - Faculty 


September 2003 - December 2003 (4 months)
Deliver courses to electrical engineering technology students in the following subjects:
- semiconductor theory
- programmable logic controllers (RS Logix, AB Series 5)
- industrial automation and controls (LabView)

Nova Scotia Community College - Analyst


March 2002 - September 2002 (7 months)
Data mining PeopleSoft using SPSS for institutional research purposes.
Published report for Academic Services and Senior Administration.

Nova Scotia Community College - Manager, School of Trades and Technology


August 2001 - July 2002 (1 year)
Reported to Dean Part Time Studies and Dean School of Trades and Technology.

Freelance Consultant


September 1994 - April 2001 (6 years 8 months)

Provided a variety of technical and training services for multiple clients
Dental Informatics, Dental Management Software
Retail and Commercial Point of Sale
Programmable Logic Controllers,

Maritime Medical Services - Dental Informatics Project Consultant


October 1997 - August 1998 (11 months)

  • Served as principal dental informatics consultant for the "DND Atlantic Health Care" project. (acmultimillion dollar healthcare adjudication and records management system)

  • Researched, specified & selected dental management, EDI, graphical charting and digital radiography systems as per military tender specifications.

  • Negotiated and administered vendor contracts under stringent military specifications.

  • Liaised with client, vendors and lead project consultant (DMR) to determine the feasibility and
    implementation of project changes.

  • Developed, supervised and delivered training and training materials to DND officers & staff at four Canadian Forces Bases during the implementation phase.

  • Effectively resolved conflicts in a highly volatile and political work environment.

About me


When I tell "non-dental" people what I do for a living, most respond with a puzzled look on their face and then ask "How did you ever get involved with that (profession)?

Here's how:

My path first crossed dentistry in 1989, when my own dentist asked me if I could help him with a "computer problem" in the office. (Unix OS) Back then, I owned and managed a computer sales and consulting business.

That encounter led to my interest and lifelong fascination with "dental software" and soon, I was was selling and servicing dental software and computers to dentists - and training their staff.

I did this for about 4 years until another encounter shifted direction again.

I was setting up new software for a dentist in his office. We became friends, he invited me to meet his family, we drank beer and philosophized. Near the end of the evening, he asked why I had not gone to college.  I don't remember what I said back, but his words stuck in my head.

Within 9 months, and with great encouragement and support from my wife, we sold our home, packed up our belongings and 4 small children, then travelled  800 miles to attend college. We both studied full-time for 7 years and graduated together in 2001.

During college, I helped with expenses by doing consulting work for local dentists. Lecturing at the local community college, dental school, and acted as lead dental informatics advisor on a project to computerize dental offices in 3 different military hospitals. (touch screens, digital radiography, electronic charting - that was fun!)

Soon after college, I started "dental consulting" again, which led to my co-founding Prosperident 2006, which led my first dental embezzlement investigation, which led to hundreds more investigations, and culminated with the opening my own private practice in 2017

If you want to view my structured CV, head on over to my LinkedIn Profile  or scroll to the bottom of this page.

My first embezzlement case, the one that started my journey. (2 pages)


Daily News Fraud Story

A few things things I like:



  • a good hamburger (my standards are very high - thanks to my exceptional wife - Janice)

  • discovering new ways to to look at things

  • helping others to look at things in new ways

  • science and technology

  • innate curiosity

  • childlike enthusiasm


..and pancakes, made from scratch with real butter and maple syrup. (fond memories of Dr. Roel Wyman's maple syrup)

A few things I do not like:



  • liver - can't stand it, no matter how it is cooked

  • people who put their ego ahead of reason

  • crystallized thinkers - "it can't be done"

  • pretentiousness

  • egocentricity

  • people with a superiority complex

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