Last updated: August 23, 2026
Hiltz & Associates respects your privacy. This policy explains what information we collect through hiltzandassociates.com, how we use it, and the choices you have. Because our work involves sensitive financial and practice matters, confidentiality is central to everything we do.
Information We Collect
Information you give us. When you contact us through our website form, by email, or by phone, we collect the details you choose to share, such as your name, email address, phone number, and the contents of your message. Inquiries submitted through our contact form are delivered directly to William Hiltz.
Information collected automatically. When you visit the site, limited technical information is recorded to help us keep the site secure and understand how it is used. This can include your IP address, browser type, device information, the pages you view, and how you reached the site. We collect this through:
- Matomo, a website analytics tool we host on our own servers, used to measure site traffic and improve our content.
- Mautic, a marketing-automation tool we host on our own servers, used to understand which pages visitors find helpful and to follow up on inquiries you send us.
- Security logging. Our website firewall records limited technical data, including IP addresses, to detect and block malicious activity.
Cookies and Similar Technologies
Our site uses cookies and similar technologies for analytics and to keep the site functioning and secure. Cookies are small files stored by your browser. The analytics and marketing tools described above may set cookies to recognize returning visitors and measure usage.
You can control or disable cookies through your browser settings. If you disable cookies, some parts of the site may not work as intended.
How We Use Your Information
We use the information we collect to:
- respond to your inquiry and provide the services you request;
- keep the website secure and operating correctly;
- understand how the site is used so we can improve it; and
- meet our legal and professional obligations.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
How We Share Information
We share personal information only in these limited situations:
- Service providers. We use trusted providers to operate our website, such as our web hosting provider. These providers may process information on our behalf and are expected to protect it.
- Legal requirements. We may disclose information if required by law, by court order, or to protect our rights, safety, or the security of our systems.
Because we host our own analytics (Matomo) and marketing-automation (Mautic) tools, that information stays within our own infrastructure rather than being handed to outside analytics companies.
Confidentiality of Sensitive Matters
Many people contact us about confidential financial and practice concerns. We treat the details of your inquiry, and of any engagement, as strictly confidential, and we limit access to those who need it to assist you.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, to provide our services, and to meet legal, professional, and record-keeping obligations. When information is no longer needed, we take reasonable steps to delete it or to retain it securely.
Your Privacy Choices and Rights
Depending on where you live, you may have the right to ask us to access, correct, or delete the personal information we hold about you, or to limit certain uses of it. To make a request, contact us using the details below. We will respond as required by applicable law, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will delete it.
Links to Other Sites
Our website may link to other websites that we do not control. This policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any site you visit.
Data Security
We use reasonable technical and organizational measures to protect the information we hold. No method of transmission or storage is completely secure, but we work to safeguard your information and to respond appropriately if an issue arises.
Visitors in the United States and Canada
We serve clients across the United States and Canada, and our website may be accessed from other locations. Information you provide may be processed in Canada or the United States, where privacy laws may differ from those where you live.
Changes to This Policy
We may update this policy from time to time. When we do, we will revise the “last updated” date above. We encourage you to review this page periodically. We will not use previously collected information in a materially different way without providing notice.
Contact Us
If you have questions about this policy or about your personal information, contact us at:
Hiltz & Associates
Email: hello@hiltzandassociates.com
Phone: 201-503-3742