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Digital Forensics in Dental Lawsuits
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Don’t use Dentrix?
A customized audit trail review is available: contact Bill Hiltz for details.
Make sense of your Dentrix Audit Trail
Most dentists find the Dentrix Audit Trail Report difficult to understand, and that’s not surprising. Interpreting the events Dentrix records takes time, effort, and regular use.
The Audit Trail tracks modifications, deletions, and date changes to patient and financial data, plus changes to appointments, provider allocations, and the family file. It’s a powerful tool for detecting billing and payment discrepancies and uncovering fraud, helping distinguish honest human error from willful neglect or malicious intent.

What to expect
William Hiltz personally reviews your Dentrix Audit Trail Report and supporting information to identify areas of concern, then reports back to you. The objectives:
- A clearer understanding of what happens behind the scenes in your Dentrix software.
- Identification of patterns inconsistent with normal day-to-day operation: indicators of incompetence, neglect, or dishonesty.
An audit-trail review is a smart first step, and often the right one. If it turns up something serious, a full investigation looks well beyond the software. Here’s why digital forensics is more than an audit trail.
How it works
Register
Register using the payment link at the bottom of this page. We send you our Business Associate Agreement.
Send reports
We provide step-by-step instructions to export the right reports from Dentrix, plus a short review questionnaire.
Findings
William reviews your responses, reports his findings, answers questions, and makes recommendations.
Designed for solo practice owners. Group practice? Contact us for a quote.
Common questions
What does a Dentrix Audit Trail review involve?
William Hiltz personally reviews your Dentrix Audit Trail Report and supporting information to identify modifications, deletions, date changes, and other patterns inconsistent with normal day to day operation, then reports his findings back to you.
Is an audit trail review the same as a full investigation?
No. It is a smart first step, and often the right one, but it only looks at what Dentrix recorded. If it turns up something serious, a full digital forensics investigation looks well beyond the software.
How does the process work?
Three steps: register using the payment link on this page, after which we send you our Business Associate Agreement; send the reports we ask for using our step by step instructions plus a short questionnaire; and William reviews your responses and reports his findings and recommendations.
Is this designed for group practices?
It is designed for solo practice owners. If you run a group practice, contact us for a quote.
What if I don’t use Dentrix?
A customized audit trail review is available for other practice management systems. Contact Bill Hiltz for details.
Register & pay
Ready to begin your review? Complete your payment below. After checkout, you’ll be taken to the registration page.