Hiltz & Associates Blog

Fraud, Embezzlement and Risk in the Dental Office

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“#15 • “I’ll just let her go. What could possibly go wrong?”

“I’ll just let her go” These are the first words that many dentists think when confronted with employee dishonesty. They rationalize that the best solution to their dishonesty problem is to terminate the person’s employment and “move on”. No rational person enjoys confrontation Confrontation is unpleasant and most of us innately want to avoid it.  […]

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TIP #14 – Supply theft and loss in the dental office.

This was only my fourth investigation In 2005, I received a call from a local dentist who told me he was in his office on a Saturday doing some work. He pulled a patient chart from the file cabinet and was stunned to see four $100 dollars bills neatly tucked inside. This left the doctor […]

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#13 • How to Positively Identify Patients

It could happen to your office: a new patient uses someone else’s identification to falsely obtain dental benefits coverage. When discovered, the insurance company will recover its payment from you. Unfortunately, it is unlikely that you will then be able to recover your fee from the patient. Download as a word document How to Positively […]

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Tip #12 • “My CPA will find fraud or embezzlement at Year End”

An alarming number of dentists have confidence that their “year-end” statement preparation will detect employee fraud.   This confidence is overstated as many common dental office frauds will bypass the accountant’s radar screen.   Most accountants prepare “review” or “compilation” services at year end for the dentist. A “review” engagement is usually requested by a […]

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How to Calculate an Advisor’s Trustworthiness

We want trusted advisors to help us with our most pressing problems. There are many types of “advisors”; Personal advisors, business & legal advisors, work-life advisors and so on  – in fact the list of advisors seems almost endless. How do you assess whether the person you are dealing has what it takes to be […]

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#11 • How to stay sane when your dental office computers are down.

This is #11 in our series of #TIPS intended to help you manage fraud, embezzlement, waste, abuse; and help keep your practice safe.  This post discusses how you should plan for the inevitable day when you come to work and the “computers are down” Don’t leave yourself and your patients in a lurch when your […]

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#10 • Understanding Dental Embezzlement Red-Flags

This is #10 in our series of #TIPS intended to help you manage fraud, embezzlement, waste, abuse; and help keep your practice safe. This post discusses some of the red-flags of employee dishonesty and how to interpret and evaluate them. Let’s start with a summary of the key points: A “red-flag” is an indicator of […]

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#9 • How employees steal from a dental practice.

#9 in our series of #TIPS intended to help you manage fraud, embezzlement, waste, abuse; and help keep your practice safe. This post discusses some of the schemes used by employees to steal from a dental practice. These methods are not specific to dentistry, nor do they require cunning skill and intellect to perform. I […]

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#8 • My practice is “gone”! Planning for disaster.

#8 in our series of #TIPS intended to help you manage fraud, embezzlement, waste, abuse; and help keep your practice safe. It may be a fire, flood, theft, willful destruction, or maybe an unexpected car through your front desk. If it happens, a bit of advance planning will go a long way to reduce your […]

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