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Fraud, Embezzlement and Risk in the Dental Office

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Dental FraudBuster 002 • Practice Management Software • Credit Balances

Practice Management Software – Credit Balances A credit balance on a patient’s account normally arises when a patient has prepaid for their treatment or has overpaid their balance.  Sometimes in error, an insurance company will overpay, and this can also create a credit balance. The credit balances above represent money that the practice owes to […]

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Dental FraudBuster 001 • Merchant Account Refunds

Merchant Account “Refunds” All credit card terminals can accept payments, and many are set up to allow employees to issue refunds. This creates an opportunity for a dishonest employee to issue fraudulent refunds to their own credit or debit card. FraudBuster Frequency:   Monthly Examine your monthly Merchant Account Statement for “refunds.  These will be […]

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Janitor Arrested for Allegedly Huffing Nitrous Oxide at Dental Office

July 01, 2019 A 52-year-old Rochester man is in jail after allegedly huffing nitrous oxide at a dental office in northwest Rochester. Lieutenant Mike Sadauskis said it happened Friday around 10 p.m. An employee stopped by the office and noticed a padlock had been knocked off a locked door and heard a hissing sound of […]

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Dental Employee Charged With Embezzling More Than $400,000

Dec 2018 – A Mashpee woman is charged with embezzling nearly a half-million dollars from her former employer, a dental specialist in Yarmouth, over the course of 14 years. Mary Lou McGrail, 69, allegedly falsified records and stole $427,742 from the owner of Professional Endodontics between 2002 and 2016, according to court files. Ms. McGrail, […]

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